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Steward Dashboard

The Steward Dashboard provides transparency into data quality performance at an individual Data Steward level.

Every Source Message within CryspIQ® is assigned a Data Steward who is responsible for ensuring data quality issues are investigated and resolved.

The dashboard provides visibility into:

  • Assigned Source Messages
  • Open Data Quality Exceptions
  • Resolved Exceptions
  • Data Quality Trends
  • DAMA Data Quality Dimensions
  • Steward Performance Metrics

This enables organisations to clearly understand who owns each issue and ensures accountability remains visible throughout the business.


Overview

CryspIQ® follows a simple governance principle:

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Data quality issues must be fixed at source.

CryspIQ® identifies issues but does not correct source data during processing.

When a Data Quality Rule fails:

  1. The issue is recorded in the Data Quality Exemption table.
  2. The responsible Data Steward is identified.
  3. The issue appears in the Steward Dashboard.
  4. The Data Steward investigates the root cause.
  5. The source system is corrected.
  6. Corrected data is re-pushed.
  7. The exception is automatically resolved.

Steward Accountability Process

Push Data

DQ Rules

Failure Detected

DQ Exemption

Assigned Data Steward

Investigation

Fix at Source

Re-Push Data

Exception Resolved

Why the Steward Dashboard Exists

Many organisations struggle to answer:

  • Who owns this issue?
  • How many issues are assigned to each steward?
  • Which stewards require assistance?
  • Are issues being resolved promptly?
  • Which source messages generate the most exceptions?

The Steward Dashboard provides complete visibility into stewardship responsibilities.


Dashboard Overview

The Steward Dashboard provides several key views.

Steward League Table

Provides a summary of stewardship activity across the organisation.

Example:

StewardOpen IssuesResolved This MonthQuality Score
Sarah Jones1214597%
Mark Smith1813295%
Lisa Brown2711892%

This helps identify:

  • Outstanding workloads
  • Improvement opportunities
  • Areas requiring additional support

Assigned Source Messages

Displays all Source Messages assigned to the selected Data Steward.

Example:

Customer Master
Product Master
Employee Master
Accounts Receivable
Sales Transactions

This enables Stewards to focus on the areas they own.


Open Data Quality Exceptions

Displays all active issues currently awaiting resolution.

Typical information includes:

FieldDescription
Rule NameFailed Data Quality Rule
Source MessageSource Message generating the issue
Business FunctionOwning business area
SeverityCritical, High, Medium or Low
Date IdentifiedWhen the issue occurred
StatusOpen or Resolved

DAMA Dimension Analysis

The dashboard categorises issues according to DAMA dimensions.

Examples include:

DimensionDescription
CompletenessMissing required information
AccuracyIncorrect information
ValidityInvalid values
ConsistencyConflicting values
TimelinessLate data
IntegrityBroken relationships
UniquenessDuplicate records

This helps Data Stewards understand where quality improvements are required.


Investigating Data Quality Issues

When an exception appears:

Step 1 – Review the Exception

Understand:

  • Which rule failed
  • Which record is affected
  • Severity of the issue

Step 2 – Review Source Message

Determine which Source Message generated the issue.

Examples:

Customer Master
Employee Master
Sales Orders
Products
Assets

Step 3 – Review Root Cause

Common causes include:

  • Missing mandatory values
  • Invalid formats
  • Incorrect business keys
  • Missing contextual information
  • Duplicate records

Step 4 – Engage Source System Owners

The Data Steward works with the source system owner to correct the issue.

Examples:

  • Finance Team
  • HR Team
  • Operations Team
  • Sales Team

Step 5 – Re-Push Corrected Data

Once corrected, the source data is re-submitted through CryspIQ®.


Step 6 – Verify Resolution

CryspIQ® automatically marks the exemption as resolved once valid data arrives.


Drill Through Capability

The Steward Dashboard supports drill-through analysis.

Users can:

  • Click on a steward
  • View assigned source messages
  • Review failed records
  • View failed rules
  • Identify root causes

This allows detailed investigation without requiring direct database access.


Exporting Data

Data Stewards can export dashboard information to CSV for further analysis.

Typical export scenarios include:

  • Monthly stewardship reporting
  • Regulatory reviews
  • Audit support
  • Trend analysis
  • Management reporting

Exports may include:

  • Open exceptions
  • Resolved exceptions
  • Steward workloads
  • DAMA dimension summaries
  • Source Message performance

Automatic Resolution

CryspIQ® continuously monitors incoming data.

When corrected records arrive:

  1. Existing exemptions are identified.
  2. Issues are marked as resolved.
  3. Dashboard metrics are updated.
  4. Open issue counts reduce automatically.

No manual closure process is required.


Monitoring Best Practices

Daily

Review:

  • New exceptions
  • Critical issues
  • High-volume source messages

Weekly

Review:

  • Steward workloads
  • Resolution rates
  • Repeat issues

Monthly

Review:

  • Steward performance
  • DAMA trends
  • Continuous improvement opportunities

Common Root Causes

Missing Mandatory Data

Examples:

Date of Birth
Gender
Country
Cost Centre
Business Unit

Invalid Data

Examples:

Invalid Email Address
Invalid Phone Number
Invalid Date

Duplicate Records

Multiple records representing the same business object.


Missing Contextual Data

Required dimensional data has not yet arrived.

These issues may also appear within the Parking Lot dashboard.


Benefits of the Steward Dashboard

The Steward Dashboard helps organisations:

  • Strengthen accountability
  • Improve stewardship performance
  • Increase transparency
  • Improve data quality culture
  • Support governance initiatives
  • Accelerate issue resolution
  • Improve trust in enterprise reporting
  • Improve AI readiness


Next Steps

  1. Review assigned Source Messages.
  2. Monitor open exceptions.
  3. Investigate root causes.
  4. Work with source system owners.
  5. Fix issues at source.
  6. Re-push corrected data.
  7. Monitor automatic resolution.

The Steward Dashboard provides individual accountability for enterprise data quality and helps ensure that data remains trusted, governed and fit for reporting, analytics and AI.