CryspIQ® Privacy Statement
Crysp Intelligence Pty Ltd ACN 613 501 143 Level 13, 109 St Georges Terrace, Perth WA 6000
Version 1.1 · Effective 19 September 2026
Permanent link: https://cryspiq.com/docs/legals/privacy/
What this statement covers
At Crysp Intelligence Pty Ltd ("Crysp Intelligence", "we", "us" or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Statement outlines our practices and procedures concerning the collection, use and disclosure of information when you use our web application, CryspIQ® (the "Service").
1. Information we collect
We may collect the following types of information when you use CryspIQ®:
a. Personal Information — your name, email address, contact details, and any other information you provide voluntarily. b. Usage Data — information on how you interact with the Service, such as your IP address, device information, browser type, pages visited, and other usage statistics. c. Cookies and similar technologies — we may use cookies and similar technologies to enhance your experience on CryspIQ®. These technologies collect data about your interactions with the Service and help us improve its functionality. See our Cookie Policy for further detail.
2. How we use your information
We may use your information for the following purposes:
a. Providing and improving the Service — to operate, maintain and enhance CryspIQ®'s features and functionality, and to develop new services. b. Communication — to send you service-related emails, such as updates, notifications and administrative messages. c. Analytics — to analyse usage patterns, understand how users interact with CryspIQ®, and improve its performance, usability and content. d. Legal compliance — to comply with applicable laws, regulations or legal processes.
3. Information sharing and disclosure
We respect your privacy and will not disclose your personal information to third parties except in the following circumstances:
a. Service providers. We may share your information with trusted third-party service providers who help us operate, maintain or improve CryspIQ®. These providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose. b. Legal requirements. We may disclose your information if required by law or in response to valid requests from public authorities. c. Business transfers. If Crysp Intelligence undergoes a merger, acquisition, or any form of sale or transfer of assets, your information may be transferred as part of the transaction. We will notify you and provide choices regarding your information.
4. Data security
We implement reasonable measures to protect your information from unauthorised access, loss, misuse or alteration. No method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee its absolute security.
5. Children's privacy
CryspIQ® is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
6. International transfers
CryspIQ® is operated and hosted on servers located within Australia. If you access CryspIQ® from outside Australia, your information may be transferred to and processed in Australia. By using CryspIQ®, you consent to the transfer of your information to Australia.
7. Your rights and choices
You have the right to access, update, correct or delete your personal information. You may also have the right to object to or restrict certain processing activities. Please contact us using the details below to exercise these rights or make inquiries about your information.
8. Changes to this statement
8.1 We may update this Privacy Statement from time to time by publishing an amended version at https://cryspiq.com/docs/legals/privacy/.
8.2 Any material change will be communicated through a prominent notice on our website or by directly contacting you.
9. Contact us
If you have any questions, concerns or requests regarding this Privacy Statement or our privacy practices, email contracts@crysp.com.au. By using Crysp Intelligence or CryspIQ®, you signify your consent to the terms outlined in this Privacy Statement.
Version history
| Version | Effective | Summary of changes |
|---|---|---|
| 1.0 | January 2024 | First published version. |
| 1.1 | 19 September 2026 | Reformatted to match the structure of the site's other legal pages. No change to the statement's substance. |
Related: Cookie Policy · Website Usage Terms