CryspIQ® Software Licence Terms
Crysp Intelligence Pty Ltd ACN 613 501 143 Level 13, 109 St Georges Terrace, Perth WA 6000
Version 1.0 · Effective 19 September 2026
Permanent link: https://cryspiq.com/docs/legals/product/
What these terms cover
These terms govern the licensing of the CryspIQ® software platform and the cloud services supporting it.
They do not cover consulting, assessment, advisory or remediation services. Those are governed by the separate CryspIQ® Professional Services Terms.
Where an Order covers both a licence and professional services, these terms apply to the licence and cloud components, and the Professional Services Terms apply to the services component.
You enter into an agreement with us by accepting an Order — a quote, order form or proposal issued by us and accepted by you, whether by signature, electronic signature, online acceptance, or issuing a purchase order referencing it. Each accepted Order forms a separate agreement incorporating these terms as in force on the date of acceptance.
Order of precedence. Where there is inconsistency, the following order applies, highest first: (1) a separately negotiated and executed agreement that expressly overrides these terms; (2) the Order and its schedules; (3) these terms.
1. Interpretation
In these terms, unless the context otherwise requires:
a. Headings, clause headings and underlining have been inserted for guidance only and do not form part of the context of these terms. b. Alternative grammatical forms of defined words or expressions have corresponding meanings. c. Words denoting the singular number include the plural and vice versa, and words denoting a given gender include all genders. d. The expression "person" includes an individual, body corporate, a business or an unincorporated association. e. The words "including" or "includes" mean "including, but not limited to" or "includes, without limitation" respectively. f. An agreement includes any undertaking, representation, deed, agreement or legally enforceable arrangement or understanding whether written or not. g. A reference to any legislation or legislative provision includes any statutory modification or re-enactment of, or legislative provision substituted for, and any subordinate legislation issued under, that legislation or legislative provision. h. A reference to a clause or schedule is to a clause or schedule of or to these terms. i. A reference to any deed or document is to that deed or document (and, where applicable, any of its provisions) as amended, novated, supplemented or replaced from time to time. j. A reference to "dollars" or "$" is to Australian currency. k. These terms bind each party's legal personal representatives, successors and lawful assignees. l. Where a party comprises two or more persons, the rights and obligations of those persons inure to the benefit of and bind all of them jointly and each of them severally.
2. Definitions
Agreement means these terms together with an accepted Order.
Business Day means any day that is not a Saturday, Sunday or public holiday in the State of Western Australia.
Change in Control means the acquisition by any person, either alone or together with an associate party, of:
a. where the party is a company, a beneficial interest in more than 50% of the issued shares in the party; or b. where the party is the trustee of a unit trust, a beneficial interest in more than 50% of the issued units in that trust.
Claims means all claims, disputes, losses, damages, differences, allegations, complaints, demands, notices, suits, actions, proceedings, expenses and liabilities of whatever nature and however arising, whether presently known or unknown, and whether past, present or future, including without limitation claims for interlocutory relief, costs, damages and interest.
Client Data means all data, records and materials uploaded to, entered into, generated within, or otherwise provided by or on behalf of the Client for processing by the Product or the cloud service.
Cloud Fee has the meaning given in clause 8.
Commencement Date means the date on which an Order is accepted.
Confidential Information means, in relation to a party (Discloser), all ideas, know-how, show-how, trade secrets, concepts, designs, specifications, drawings, methodologies, processes, sales projections, sales figures, financial and business information, formulae, technical information, developments, modifications, improvements and discoveries, all other commercially valuable information, and any other information of any kind and in any form (including written, photographic, electronic, and any other form in which information may be stored) concerning or in any way connected with the Discloser and its business, and in the case of the Service Provider the Product and its Intellectual Property Rights, and in the case of the Client, Client Data.
Fees means the fees payable by the Client under an Order, including any Supply Fee and Cloud Fee.
Insolvency Event means:
a. a receiver, manager, receiver and manager, trustee, administrator, liquidator or provisional liquidator, controller or similar officer is appointed in respect of a person or any asset of a person who is a party to the Agreement; b. any application (not being an application withdrawn or dismissed within 21 days) is made to a court for an order, or an order is made, or a meeting is convened, or a resolution is passed, for the purpose of appointing a person referred to in the preceding paragraph, winding up a corporation, or proposing or implementing a scheme of arrangement; c. any event or conduct occurs which would enable a court to grant a petition, or an order is made, for the bankruptcy of an individual or their estate under any law relating to insolvency, sequestration, liquidation or bankruptcy, and any provision of any deed, arrangement or scheme, formal or informal, relating to the administration of any of the assets of any person; d. a moratorium of any debts of a person, or an official assignment, or a composition, or an arrangement (formal or informal) with a person's creditors, or any similar proceeding or arrangement by which the assets of a person are subjected conditionally or unconditionally to the control of that person's creditors or a trustee, is ordered, declared, or agreed to, or is applied for and the application is not withdrawn or dismissed within 21 days; e. a person becomes, or admits in writing that it is, is declared to be, or is deemed under any applicable law to be, insolvent or unable to pay its debts; or f. any writ of execution, garnishee order, mareva injunction or similar order, attachment, distress or other process is made, levied or issued against or in relation to any asset of a person.
Intellectual Property includes the Product and Intellectual Property Rights.
Intellectual Property Rights means all registered and unregistered intellectual property rights of any kind anywhere in the world, including rights in or in relation to copyright, trade marks, patents, designs, applications and Confidential Information, excluding Moral Rights.
Licence means the licence granted under clause 5.
Moral Rights means the rights set out in Part IX of the Copyright Act 1968 (Cth) as conferred on the author and creator of Intellectual Property.
Order means a quote, order form or proposal issued by the Service Provider and accepted by the Client.
Party means a party to the Agreement and Parties has a corresponding meaning.
Product means:
a. the computer program or programs designated in the Order, consisting of a set of instructions or statements in machine-readable medium only, and any enhancement, modification or new release of those programs; and b. any operating manuals and other printed or electronic materials, including user manuals and online documentation, designed to assist or supplement the understanding or use of those programs.
Services means the supply of the Product and cloud services as specified in an Order.
Supply Fee means the fee payable by the Client for supply of the Services.
Taxes means taxes, duties, fees, rates, charges and imposts of all kinds assessed, levied or imposed by the Australian Taxation Office or any other tax office worldwide, and includes capital gains tax, fringe benefits tax, income tax, superannuation guarantee charges, PAYG withholding, GST, any payroll tax assessed, levied or imposed by the Office of State Revenue, interest on all tax payments and additional tax by way of penalty.
Term means, in relation to an Order, the term commencing on its Commencement Date until the Agreement formed by that Order is terminated in accordance with clause 15.
3. Formation and Orders
3.1 Each Order accepted by the Client forms a separate Agreement incorporating these terms as in force on the date of acceptance.
3.2 A quote issued by the Service Provider is an offer capable of acceptance for the validity period stated in it, and lapses at the end of that period unless withdrawn earlier by written notice.
3.3 Where the Client issues a purchase order, any terms printed on or referenced by that purchase order have no effect, and the purchase order operates only as the Client's acceptance of the Order and authorisation to invoice.
3.4 Where the Client accepts an Order online, the Service Provider will retain a record of the acceptance, the version of these terms accepted, and the date and time of acceptance, and will make that record available to the Client on request.
4. Commencement and Term
The Agreement commences on the Commencement Date and remains in force for the duration of the Term.
5. Grant of Licence
Subject to clause 6, the terms of the Agreement, and in consideration of payment of the Fees, the Service Provider grants the Client a non-exclusive, non-transferable, non-assignable, revocable licence to use the Intellectual Property via a cloud-based platform in the course of carrying on the Client's business for the Term.
6. The Product
6.1 The Client acknowledges that the Service Provider owns all Intellectual Property Rights in and to the Product, and that nothing in the Agreement constitutes a transfer of those rights.
6.2 Subject to clauses 13.1 and 13.2, the Client licenses the Intellectual Property on an as-is basis and acknowledges that, to the extent permitted by law, the Service Provider makes no warranty that the Product will conform to or be fit for any specified purpose, whether known or unknown to the Service Provider.
6.3 The supply of the Product is limited to the software and number of users specified in the Order, and the Client must not exceed those limits without giving prior written notice to the Service Provider. The Service Provider may audit the Client's compliance with the Agreement from time to time, on reasonable notice and during business hours.
6.4 The Client accepts that additional software or an increase in concurrent users may result in higher Fees.
6.5 The Client remains responsible for use of the Product wherever and whenever it occurs.
6.6 The Client may not transfer the Product to any third party without the Service Provider's prior written consent.
6.7 The Client consents to the Service Provider publicly acknowledging that the Client uses the Product in the operation of its business, and to the use of an approved version of the Client's logo on the CryspIQ® website and other marketing materials. The Client may withdraw this consent at any time by written notice.
7. Fees and payment
7.1 Payment of Fees
a. The Client must pay the Service Provider the Fees in accordance with the Order and this clause. b. The Fees are exclusive of any GST that may be charged by the Service Provider to the Client, and if GST is applicable the Service Provider is entitled to add GST. c. Any further work or services requested by the Client beyond the scope specified in the Order, including any variation or modification, may incur additional charges and is subject to quotation by the Service Provider. d. Licence Fees are payable in advance of usage of the Product as specified in the Order.
7.2 Invoices
a. The Service Provider will provide the Client with a tax invoice in respect of Fees payable. b. Payment of any tax invoice must be made by the Client without set-off, deduction or withholding, within 14 days after receiving the invoice or as otherwise stated on the invoice or in the Order. c. If the Client does not make payment of any amount due by the date stated in an invoice, and fails to remedy that non-payment within 10 Business Days of written notice, the Service Provider may do any or all of the following: i. charge interest on the outstanding amount at the rate of 6% per annum accruing daily; ii. require the Client to pay, in advance, for any Services not yet performed; and iii. suspend provision of the Services.
7.3 Disputed invoices
If the Client disputes the whole or any portion of an amount claimed in an invoice, the Client must:
a. pay the portion of the amount that is not in dispute in accordance with the terms of payment; and b. notify the Service Provider in writing within 10 Business Days of receipt of the invoice of the reasons for disputing the remainder.
If the Client does not give a notice under paragraph (b), the Client is taken to have accepted the invoice without objection. This clause does not limit any right the Client has under the Australian Consumer Law.
8. Cloud services and the Cloud Fee
8.1 Where the Order specifies a Cloud Fee, that fee is calculated on the Service Provider's genuine estimate of its costs associated with or arising from the Client's access to and use of the cloud service, and is payable in advance as specified in the Order.
8.2 At the end of each month, the Service Provider will compare the Cloud Fee paid for the previous month against the actual costs it incurred for the cloud service, and any difference will be accounted for in the following month's estimate.
8.3 The Service Provider will make the basis of the reconciliation available to the Client on request.
9. Defects
If the Client identifies any defect in the Product, the Client must promptly notify the Service Provider in writing.
10. Client's obligations
10.1 The Client must take all reasonable steps to:
a. preserve the integrity, security and value of the Product for the benefit of the Service Provider during and after the Term; b. protect the Product from unauthorised access, use or misuse, damage or destruction by any person; and c. ensure that any use, supervision, management and control of the Product is authorised and in accordance with the Agreement.
10.2 The Client must not, and must not attempt to, do any of the following, whether alone or with any third party, without the Service Provider's prior written consent:
a. copy or reproduce the whole or any part of the Product; b. reverse engineer the whole or any part of the Product; c. modify the whole or any part of the Product; d. sublicense the whole or any part of the Product; e. allow the whole or any part of the Product to be accessed, used or exploited by any third party; or f. disclose any Confidential Information of the Service Provider to any third party.
10.3 The Client is responsible for its use of the Services, including by its officers, employees and agents.
10.4 The Client must not, and must ensure that no other person accessing or receiving the Services or the Product, uses any part of the Services:
a. to infringe any law or any person's rights, including Intellectual Property Rights; b. to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing, inaccurate, misleading or fraudulent; c. to introduce any malware, virus, trojan horse, worm, or other program that may result in any technical glitch, malfunction, failure, delay, default or security breach; d. to undermine the security or integrity of the computing systems or networks on which the Services are hosted; e. to damage, interfere with or interrupt the supply of the Services; or f. for any improper purpose.
10.5 The Client must indemnify the Service Provider against, and must pay on demand the amount of, all losses, liabilities, costs and expenses arising out of its failure to comply with this clause.
10.6 The obligations accepted by the Client under this clause survive termination or expiry of the Agreement.
11. Confidentiality
11.1 Each party must keep the other party's Confidential Information confidential, use it only for the purposes of the Agreement, and not disclose it to any third party without the other party's prior written consent.
11.2 A party may disclose the other's Confidential Information to its officers, employees, contractors and professional advisers who need to know it for the purposes of the Agreement, provided that party ensures they observe obligations of confidentiality equivalent to those in this clause.
11.3 This clause does not apply to information that is or becomes public through no breach of the Agreement, was lawfully known to the recipient before disclosure, is independently developed without reference to the Confidential Information, or is required to be disclosed by law, a regulator or a court, provided the disclosing party gives prior notice where lawful to do so.
11.4 This clause survives termination or expiry of the Agreement.
12. Data protection and privacy
12.1 As between the parties, the Client owns all Client Data. The Service Provider acquires no right, title or interest in Client Data other than the right to use it for the purposes of providing the Services.
12.2 The Service Provider will handle Client Data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where that Act applies to it.
12.3 Unless the Order specifies otherwise, Client Data will be hosted within Australia.
12.4 The Service Provider will apply reasonable technical and organisational measures to protect Client Data against unauthorised access, use, disclosure, alteration or destruction.
12.5 The Service Provider will notify the Client without undue delay on becoming aware of any unauthorised access to or disclosure of Client Data, and will cooperate with the Client in relation to any obligation either party has under the Notifiable Data Breaches scheme.
12.6 On termination or expiry of the Agreement, the Service Provider will make Client Data available for export for a period of 30 days, after which it will securely delete it unless the Client requests otherwise in writing.
12.7 The Client warrants that it is entitled to provide Client Data for processing by the Product, and that doing so does not breach any law or third party right.
13. Warranties, indemnities and limitation of liability
13.1 Australian Consumer Law. Nothing in the Agreement excludes, restricts or modifies any guarantee, right or remedy conferred on the Client by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, which cannot lawfully be excluded, restricted or modified. Where the Australian Consumer Law applies and permits the Service Provider to limit its liability for a failure to comply with a consumer guarantee in respect of services, that liability is limited, at the Service Provider's election, to supplying the services again or paying the cost of having the services supplied again. All other clauses in the Agreement are read subject to this clause.
13.2 The Service Provider warrants that use of the Intellectual Property in accordance with the Agreement will not result in the infringement of proprietary rights of third parties.
13.3 The Client must promptly advise the Service Provider in writing of any Claims brought against the Client or the Service Provider, or in respect of which either may become liable, arising out of the Client's use of the Product.
13.4 The Client indemnifies the Service Provider against any Claims arising out of the use of the Product by the Client, its servants or agents, where such use is other than in accordance with the Agreement. The defence of any litigation to which this clause applies is under the control of the Client, its solicitors and counsel, and all legal costs and expenses of that litigation are borne by the Client. The Service Provider, its solicitors and counsel may participate in the litigation at the Service Provider's expense.
13.5 The Service Provider will, subject to clause 13.6, indemnify the Client against any Claims brought against the Client by a third party alleging that the Product infringes that third party's intellectual property. This indemnity excludes third party Claims that are frivolous or without merit, and does not apply where the Client uses the Intellectual Property other than in accordance with the Agreement.
13.6 The Service Provider is not required to indemnify the Client under clause 13.5 unless the Client:
a. notifies the Service Provider in writing as soon as practicable after becoming aware of any infringement, suspected infringement or alleged infringement; b. at the Service Provider's request, gives the Service Provider the option to conduct the defence of the claim at its own expense, including negotiations for settlement or compromise prior to the institution of legal proceedings; c. at the Service Provider's request, provides reasonable assistance in conducting the defence of the claim at the Service Provider's expense; d. at the Service Provider's request, permits the Service Provider to modify, alter or substitute the Product at its own expense to render it non-infringing, provided the modification, alteration or substitution does not adversely affect the operational characteristics of the Product; and e. at the Service Provider's request, authorises the Service Provider to procure for the Product the authority to continue its use and possession at the Service Provider's own expense.
13.7 Limitation of liability. Except in the case of death or personal injury caused by the Service Provider's negligence, and subject to clause 13.1, the liability of the Service Provider under or in connection with the Agreement, whether arising in contract, tort, negligence, breach of statutory duty or otherwise, must not exceed the Fees paid by the Client to the Service Provider under the Order to which the liability relates.
13.8 Neither party is liable to the other for any indirect or consequential loss, or for loss of profit, revenue, anticipated savings, goodwill or business opportunity, however arising. This clause does not limit the Client's obligation to pay Fees, or either party's liability for breach of confidentiality or for a party's own fraud or wilful misconduct.
14. Proceedings for infringement of Intellectual Property
14.1 If the Client learns of any infringement or threatened infringement of the Intellectual Property, or any passing-off by imitation or otherwise:
a. the Client must immediately notify the Service Provider in writing with particulars; b. the Service Provider may institute and prosecute legal action in respect of any perceived or actual infringement, and the Client must cooperate with the Service Provider for the purposes of those proceedings; and c. the Service Provider may, in its sole discretion, suspend provision of the Services on such terms as it sees fit in the event of pending or current legal proceedings concerning the Intellectual Property.
14.2 Proceeds of any judgment or settlement received by the Service Provider from an action brought under clause 14.1(b) are applied:
a. first, to reimburse the Service Provider for expenses (including legal costs on a solicitor-client basis) incurred in prosecuting the action; b. second, to reimburse the Client for expenses (including legal costs on a solicitor-client basis, to the extent the Service Provider considers them reasonable) incurred in assisting; and c. third, the remainder belongs to the Service Provider.
14.3 If the Service Provider determines not to prosecute an action against any infringement, the Client may, at its own expense, institute and prosecute such an action in the Client's name or, with the Service Provider's prior written consent, the Service Provider's name.
14.4 Proceeds of any judgment or settlement received by the Client from an action brought under clause 14.3 are applied:
a. first, to reimburse the Service Provider for expenses (including legal costs on a solicitor-client basis) incurred in assisting the Client; b. second, to reimburse the Client for expenses (including legal costs on a solicitor-client basis) incurred; and c. third, the remainder is shared by the parties equally.
14.5 Each party must do all things reasonably necessary to aid and cooperate in the prosecution of any action brought by the other under this clause.
15. Termination
15.1 The Service Provider may, by notice in writing to the Client, terminate the Agreement with immediate effect in any of the following circumstances:
a. it ceases to own the Intellectual Property; b. the Client fails to pay any Fees when due and does not remedy that failure within 10 Business Days of written notice; c. the Client commits a material breach of the Agreement and does not remedy that breach within 20 Business Days of written notice; or d. an Insolvency Event occurs in relation to the Client.
15.2 The Client may terminate the Agreement by giving 14 days' written notice if the Service Provider commits a material breach and fails to remedy it within 30 days of receipt of written notice requiring it to do so.
15.3 Either party may terminate the Agreement by giving the other 30 days' notice in writing.
15.4 Termination of the Agreement for any reason:
a. does not affect the accrued rights of the parties; and b. is without prejudice to the rights of the terminating party to seek and obtain damages for any breach by the other party.
15.5 On termination of the Agreement for any reason:
a. the Client must immediately cease using the Intellectual Property; b. the Client must take all necessary steps to inform any third parties that it no longer has rights to use the Intellectual Property; c. the Client must promptly deliver up to the Service Provider all documents and records, however stored or embodied, comprising or concerning the Intellectual Property; d. Fees previously paid by the Client remain the property of the Service Provider and the Client may make no Claim in respect of them, except that where the Service Provider terminates under clause 15.3 the Service Provider will refund Fees paid in advance for any period after the termination takes effect; e. the Client must pay the Service Provider any Fees accrued but unpaid as at the date of termination or expiry; and f. clause 12.6 applies to Client Data.
16. Dispute resolution
16.1 If a dispute arises in connection with the Agreement, a party may give the other party notice specifying the dispute and requiring its resolution under this clause (Notice of Dispute).
16.2 If the dispute is not resolved within 14 days after the Notice of Dispute is given, the parties must refer the matter to mediation. The mediation must be conducted in Perth, Western Australia. The Resolution Institute Mediation Rules (as at the date of the Order) apply as amended by this clause, except where they conflict with this clause, in which case this clause prevails.
16.3 If the parties cannot agree upon the mediator and the mediator's remuneration within 5 Business Days after referral to mediation, the Resolution Institute (Principal Appointer) or its nominee, acting on the request of any party, will appoint a mediator and determine the rate.
16.4 The mediator's remuneration is borne by the parties in equal shares. Each party must pay its own costs of the mediation.
16.5 If the dispute is not resolved within 10 Business Days after the appointment of the mediator, a party may commence court proceedings in relation to the dispute.
16.6 Nothing in this clause prevents a party from, at any time, commencing court proceedings where that party seeks urgent interlocutory relief or solely payment of liquidated damages.
16.7 This clause applies even where the Agreement is otherwise void or voidable.
17. Notices
17.1 Notices to the Service Provider are duly given if sent by regular post or email to:
Crysp Intelligence Pty Ltd Level 13, 109 St Georges Terrace, Perth WA 6000 contracts@crysp.com.au
or such other person or address as the Service Provider may nominate in writing.
17.2 Notices to the Client are duly given if sent by regular post or email to the address and email specified in the Order, or such other person or address as the Client may nominate in writing.
17.3 A notice, demand, consent or authority is deemed given or made:
a. if by post, on the second Business Day following the date of posting; or b. if by email, upon successful transmission.
17.4 A notice, demand, consent or authority may be signed by a director, secretary or authorised officer of the party giving it, or by a solicitor or other agent of that party.
18. Assignment and succession
18.1 The Client must not assign, sublease, transfer or otherwise dispose of any of its rights, title or interest under the Agreement without first obtaining the written consent of the Service Provider, which consent must not be unreasonably withheld.
18.2 The Service Provider may assign all or any of its rights or obligations under the Agreement, provided the assignee assumes the Service Provider's obligations.
18.3 For the purposes of this clause, a Change in Control is a deemed assignment.
19. General
19.1 Relationship of parties. Nothing in the Agreement constitutes the parties as partners, or creates the relationship of employer and employee or principal and agent. Neither party has authority, express or implied, to act as agent of the other for any purpose.
19.2 No waiver. No failure, delay, relaxation or indulgence by a party in exercising any power or right conferred by the Agreement operates as a waiver of that power or right, nor does any single or partial exercise of it preclude any other or future exercise of that or any other power or right.
19.3 Entire agreement. The Agreement constitutes the entire agreement between the parties in relation to its subject matter. No provision may be amended, modified or supplemented except by a written instrument executed by the parties, or in accordance with clause 20. The parties acknowledge that in entering into the Agreement they have not relied on any promise, representation, warranty or undertaking other than those expressly contained in it. This clause does not exclude liability for fraud or for misleading or deceptive conduct.
19.4 Severability. If any provision of the Agreement is held by a court to be unlawful, invalid, unenforceable or in conflict with any rule of law, statute, ordinance or regulation, the validity and enforceability of the remaining provisions is not affected.
19.5 Trustees. If a party (Trustee) enters into the Agreement in the capacity of trustee of any trust (Trust) under any trust deed, deed of settlement or other instrument (Trust Deed), and whether or not the other party has notice of the Trust, the Trustee:
a. enters into the Agreement as trustee of the Trust as well as personally; and b. represents and warrants that: i. it has power under the Trust Deed and, in the case of a corporation, under its constitution, to enter into and execute the Agreement and to perform its obligations as trustee; ii. all necessary resolutions have been passed as required by the Trust Deed and, in the case of a corporation, by its constitution, to make the Agreement fully binding on the Trustee; iii. execution of the Agreement is for the benefit of the Trust; iv. the Trustee is not in default under the Trust Deed; v. there is no, and the Trustee will not do anything creating any, restriction or limitation on the Trustee's right to be indemnified out of the assets of the Trust; and vi. there is no material fact or circumstance relating to the assets, matters or affairs of the Trust that might, if disclosed, be expected to affect the other party's decision, acting reasonably, to enter into the Agreement.
19.6 Further assurances. Each party must do, sign and execute all deeds, acts, documents and things reasonably required by the other to carry out and give effect to the terms and intentions of the Agreement.
19.7 Counterparts and electronic signatures.
a. The Agreement may consist of a number of counterparts which, taken together, constitute one and the same instrument. A copy of a counterpart sent by email as a PDF must be treated as an original counterpart, is sufficient evidence of execution of the original, and may be produced in evidence for all purposes in place of the original. b. Counterparts may be executed and delivered by electronic signature or an electronic signing system, and the receiving party may rely on receipt of a counterpart so executed and delivered as valid, enforceable and admissible. c. Where an Order is accepted online, acceptance by the Client clicking or selecting a control indicating acceptance constitutes execution of the Agreement by the Client for all purposes, including for the Electronic Transactions Act 1999 (Cth) and its State equivalents.
19.8 Governing law. The Agreement is governed by and must be construed in accordance with the laws of Western Australia. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Western Australia and all courts which have jurisdiction to hear appeals from those courts, and waives any right to object to proceedings being brought in those courts.
20. Changes to these terms
20.1 The Service Provider may amend these terms from time to time by publishing an amended version at https://cryspiq.com/docs/legals/product/.
20.2 An amendment does not apply to any Order accepted before the amendment's effective date. Each Order is governed by the version of these terms in force when that Order was accepted.
20.3 Where an Order provides for recurring or ongoing supply, the Service Provider will give the Client at least 30 days' written notice before an amended version applies to that supply, and the Client may terminate that Order without penalty by notice given before the amendment takes effect.
Version history
| Version | Effective | Summary of changes |
|---|---|---|
| 1.0 | 19 September 2026 | First published version. Derived from the Crysp Intelligence Supply Agreement (2024), restructured as standalone software licence terms. Professional services moved to separate terms. |
Acceptance record
Where these terms are accepted online, Crysp Intelligence records the accepting person, organisation, version accepted, and date and time of acceptance, and will provide that record to the Client on request. A PDF of the version accepted is attached to the Order confirmation.
Related terms: CryspIQ® Professional Services Terms